About

The Company

Est. 2005

River City Truck & Trailer LLC is an employee driven, employee-owned company. Our 100+ years of experience in our service staff drives our passion to deliver excellence to our customers. Our mission is to provide reliable service that our customers can trust. Our commitment to each customer is to get them back on the road as fast as possible and standing behind the services we provide. 

Business Overview

Quality Service

River City Truck & Trailer provides medium and heavy duty truck maintenance, repair, body work and roadside assistance to customers in West Michigan. All these services are provided at the Company’s location in Grand Rapids, conveniently located near the 44th Street exit of Route 131.

Delivery of quality service begins with understanding the needs of our customers. Our experienced truck service and technicians team works with customers to understand their equipment specifications and maintenance requirements in order to keep vehicles on the road.

At the forefront of our commitment to quality service delivery is a team of experienced and highly-skilled truck maintenance mechanics, technicians and service professionals. Getting you back on the road, quickly and safely, is the River City way.

Business Values

Our Goal

River City Truck & Trailer is committed to delivery of quality customer service by attracting, training and maintaining a diverse and high-caliber workforce. Our workforce is governed by the basic core values of how we do business.

  • Honesty

    We will be open and truthful in all of our dealings and communications with customers, suppliers, coworkers and other stakeholders of our business.

  • Integrity

    We will conduct our business in a manner that is ethically and morally sound. We will be dependable and trustworthy in terms of our actions and commitments.

  • Respect

    We recognize the uniqueness and diversity in people and understand it is important to show regard for the worth of people. We will show regard for worth by treating people with courtesy, politeness, civility and restraint.

  • Service

    We will strive to help our customers achieve their business mission by utilizing our resources in a way that will add value.

At River City Truck & Trailer, we firmly believe that only through a set of business values can we deliver value in our service.